FREQUENTLY ASKED QUESTIONS
Q: Is there a risk to using a refilled cartridge?
Not at all! There should be no difference in the print quality after the cartridge is refilled. Our 100% money back satisfaction guarantee is a sign of our confidence and removes any risk from you trying our services.
Q: How much money will I save by refilling?
Your savings may vary depending on your printer. As a rule of thumb, you can expect to save substantially on refills at BMToner over the cost of a brand new cartridge. Many businesses are savings hundreds if not thousands of dollars every year by switching to BMToner. Consumers like the fact that they are saving money and the environment. Over the life of a printer most people can expect to save hundreds if not thousands of dollars.
Q: Will using refilled cartridges void the printer manufacturer's warranty?
No. The Magnuson-Moss Warranty Act prohibits the manufacturer of the printer you are using from voiding the warranty because you use a refilled or remanufactured cartridge. Printer manufacturers will almost always advise you against refilling. The simple reason for this is that manufacturers would like you to buy their expensive replacement cartridges and accessories. Even with the protection of this law, you should also feel confident that cartridges sold, refilled or remanufactured by BMToner will meet or exceed your expectations. Our own warranty also extends to your printer on any valid claim!
Q: How much time does it take to refill my cartridge?
In many cases you won’t have to wait at all! Our stores carry an assortment of the more common cartridges already refilled or remanufactured, ready-to-go. Just trade in your empty and you’re on your way! No empty, no problem you can still purchase refilled & remanufactured cartridges from us.
BMToner stores also often carry a broad assortment of OEM (original equipment manufactured) and new compatible cartridges.
Q: How many times can a cartridge be refilled?This all depends on the type of cartridge and how well you take care of your cartridges. We test your cartridges after they have been refilled/re-manufactured, hence our 100% satisfaction guarantee. Inkjet cartridges can be refilled up to 4 or 5 times and laser cartridges many more, depending on the original condition. Your BMToner specialist will be able to tell you.